Foxleaf Support

Foxleaf is operated by TRON Technologies LLC.

Contact us

Email support@foxleafapp.com and we'll help. Please include your platform (iOS or Android) and app version so we can respond quickly.

We aim to reply within a few business days.

Common topics

• Account and sign-in — trouble signing in, resetting your password, or verifying your email.
• Purchases — a book didn't unlock, or you need help with a refund. Refunds are handled through the App Store (iOS) or your payment method via Stripe (Android); we can help you find the right path.
• Uploading your own audiobooks — how upload and device sync work at foxleafapp.com.
• Illustrations — how on-device illustration works, and why images are generated for your personal listening experience.

Deleting your account

You can delete your Foxleaf account and its associated data at foxleafapp.com/delete-account (see Delete your account) — from within the app once in-app deletion is available, and by email to support@foxleafapp.com in the meantime.

Copyright / content takedown

If you believe content handled by Foxleaf infringes your rights, email support@foxleafapp.com with the work concerned, the material at issue, your contact information, and a statement of your good-faith belief and authority to act. See the Terms of Service for details.

Privacy

See our Privacy Policy for what Foxleaf collects and why. In short: transcription and illustration happen on your device, and we use no analytics, crash-reporting, or advertising trackers.

TRON Technologies LLC — support@foxleafapp.com